General Terms and Conditions
In short:
- Ordering and Payment
- Prices are inclusive of VAT.
- Payment must be made within 7 working days after ordering.
- Delivery
- We aim to deliver orders within 7 days.
- In case of delays, you will be informed and can cancel free of charge.
- Right of Withdrawal
- You have 14 days to reconsider after receiving your order.
- Within this period, you can return the product (at your own expense).
- Exceptions are made for custom-made or personalized products.
- Warranty
- Our warranty corresponds to the manufacturer's warranty.
- Report defects within 4 weeks after delivery.
- Complaints
- Submit complaints within 7 days of discovery.
- We aim to respond within 14 days.
- For unresolved disputes, you can contact WebwinkelKeur.
- Contact
- Juwelier de Vaal V.O.F.
- Hoofdstraat 46, 2861AR Bergambacht
- Tel: +31 (0)182 35 4161
- Email: [email protected]