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General terms and conditions in brief

 General Terms and Conditions

Our general terms and conditions are clear, fair, and transparent. Prefer to read the detailed version? Check out the general terms and conditions prepared for us by WebwinkelKeur.

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General Terms and Conditions Juwelier de Vaal V.O.F.
In short:
  1. Ordering and Payment
    • Prices are inclusive of VAT.
    • Payment must be made within 7 working days after ordering.
  2. Delivery
    • We aim to deliver orders within 7 days.
    • In case of delays, you will be informed and can cancel free of charge.
  3. Right of Withdrawal
    • You have 14 days to reconsider after receiving your order.
    • Within this period, you can return the product (at your own expense).
    • Exceptions are made for custom-made or personalized products.
  4. Warranty
    • Our warranty corresponds to the manufacturer's warranty.
    • Report defects within 4 weeks after delivery.
  5. Complaints
    • Submit complaints within 7 days of discovery.
    • We aim to respond within 14 days.
    • For unresolved disputes, you can contact WebwinkelKeur.
  6. Contact
    • Juwelier de Vaal V.O.F.
    • Hoofdstraat 46, 2861AR Bergambacht
    • Tel: +31 (0)182 35 4161
    • Email: [email protected] 

 

 

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